Effective Date: August 24, 2026
Last Updated: August 24, 2026
Welcome to Wild Hare Pilates. These Terms of Service (“Terms”) govern your use of WildHarePilates.com and certain services offered through the website.
Please read these Terms carefully.
Your purchase of or participation in Wild Hare Pilates classes, memberships, private sessions, semi-private sessions, or other fitness services may also be governed by a separate membership agreement, waiver and release, informed-consent document, studio policy, or other agreement.
If there is a conflict between these Terms and a separate agreement governing a particular Wild Hare Pilates service, the separate agreement will control with respect to that service, except where prohibited by law.
Nothing in these Terms is intended to waive or limit any consumer right that cannot legally be waived.
Wild Hare Pilates operates Pilates studios at:
Lake Balboa
7900 Balboa Blvd.
Van Nuys, CA 91406
San Fernando
215 N. Maclay Ave.
San Fernando, CA 91340
Santa Paula
969 E. Main St.
Santa Paula, CA 93060
Contact:
Phone: 818-350-3210
Email: info@wildharepilates.com
By accessing or using our website, creating an account, purchasing services through our website or a linked booking platform, or otherwise using website-related services, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
Wild Hare Pilates currently uses Mindbody for certain class reservations, cancellations, accounts, purchases, and related services.
You may be redirected from WildHarePilates.com to a Mindbody website or application. Your use of Mindbody may also be subject to Mindbody’s own terms and privacy policies.
You are responsible for maintaining the confidentiality of your account login credentials and for activity occurring through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
Minors who participate in Wild Hare Pilates classes are required to have a parent or legal guardian complete a liability documents available here, or in person, prior to class. Minors under 16 require consent from a Co-Owner, please contact us at 818-350-3210 to discuss.
Class schedules, instructors, class types, equipment, and availability may change from time to time.
Wild Hare Pilates reserves the right to:
Substitute instructors
Modify class schedules
Cancel or reschedule classes
Change class formats
Adjust the type or quantity of equipment used
Temporarily close a studio when reasonably necessary
Refuse participation when an instructor reasonably believes participation would present a safety concern
We will make reasonable efforts to provide notice of significant schedule changes.
Wild Hare Pilates does not currently conduct background checks on employees.
All Wild Hare Pilates memberships automatically renew and are billed on a recurring basis.
Our currently published membership policy provides for a minimum initial autopay period of three months, after which memberships will continue to renew unless canceled in accordance with the applicable membership agreement and applicable law.
Before enrolling in an automatically renewing membership, customers will be provided the applicable price, billing frequency, minimum commitment, renewal terms, and cancellation information.
By purchasing an automatically renewing membership, you authorize the applicable recurring charges until the membership is canceled in accordance with the applicable agreement and law.
Wild Hare Pilates’ current policy requests two days notice to discontinue recurring membership billing.
However, statutory cancellation rights and the specific terms of your signed membership agreement also apply and will control where they provide additional rights.
Where California law requires a particular method of cancellation, Wild Hare Pilates will permit cancellation using that method.
Since Wild Hare offers no memberships purchased online, all cancellations will be done via phone.
For assistance with membership cancellation, contact:
Phone/Text: 818-350-3210
Nothing in this section restricts any cancellation right provided by applicable California law.
Certain Wild Hare Pilates memberships or service agreements may constitute contracts for health studio services under California law.
Applicable membership agreements will contain any cancellation notices, refund rights, relocation or disability provisions, and other terms required by California law.
These website Terms are not intended to replace those required contractual provisions or reduce any statutory cancellation or refund right.
Unless otherwise stated in the applicable purchase or membership agreement:
Class credits are personal and may not be transferred to another person.
Classes included with monthly memberships must generally be used within the applicable monthly period.
Unused monthly class credits do not roll over unless specifically stated otherwise.
Applicable class credits generally expire in accordance with the terms presented at purchase.
Promotional, complimentary, introductory, and free classes may have additional restrictions.
Introductory offers are limited to eligible new clients unless otherwise stated.
Prices and package terms are subject to change for future purchases.
Wild Hare Pilates currently requires at least 24 hours’ notice to cancel a scheduled class without the reservation being treated as a late cancellation.
If you cancel less than 24 hours before the scheduled class or fail to attend:
The class credit may be forfeited; and
Unlimited-membership customers may be charged the applicable late-cancellation or no-show fee, currently listed as $15.
These policies help make limited class spaces available to other clients.
Reservations and cancellations may generally be managed through the applicable Mindbody scheduling system.
Special circumstances may be considered at Wild Hare Pilates’ discretion where permitted by law.
Classes and private sessions currently have a 10-minute grace period.
If you arrive more than 10 minutes after the scheduled start time, your space may be forfeited and the session may be treated as a late cancellation or no-show.
This policy exists both for class flow and participant safety, since missing warm-up, setup, or equipment instructions may increase risk.
Except as otherwise required by law or specifically provided in a separate agreement:
Classes, memberships, and class packages are non-transferable.
Completed or missed classes are not refundable.
Late cancellations and no-shows may result in forfeited class credits or applicable fees.
Refunds for other purchases are subject to the terms presented at the time of purchase.
Nothing in this section limits refund or cancellation rights provided by California law.
Pilates and other exercise activities involve physical exertion and inherent risks, including the possibility of strains, sprains, falls, equipment-related injuries, aggravation of pre-existing conditions, and other injuries.
Participation in studio activities may require execution of a separate waiver, release, and informed-consent agreement.
You are responsible for exercising within your own capabilities and for following instructor directions.
Stop exercising and inform your instructor if you experience pain, dizziness, shortness of breath, unusual discomfort, or other symptoms that concern you.
You should inform your instructor before class of relevant injuries, mobility limitations, pregnancy or postpartum status, physical restrictions, or concerns that could affect your participation.
Wild Hare Pilates instructors may offer modifications but do not diagnose medical conditions or provide medical treatment.
You should consult an appropriate healthcare professional before beginning or continuing an exercise program if you have concerns about whether exercise is appropriate for you.
An instructor may recommend a private session, a different class level, medical clearance, or postponing participation when reasonably appropriate for safety.
Information provided on WildHarePilates.com, through social media, by instructors, or during classes is provided for general fitness and educational purposes.
Wild Hare Pilates does not provide medical diagnosis, medical treatment, physical therapy, or individualized medical advice unless expressly stated and performed by an appropriately licensed professional acting in that capacity.
Always seek appropriate professional medical advice regarding medical conditions, injuries, pregnancy, rehabilitation, or other health concerns.
Clients must:
Follow reasonable instructor and staff directions
Use equipment only as instructed
Wear appropriate clothing and required or recommended footwear or grip socks
Treat instructors, employees, and other clients respectfully
Avoid disruptive, abusive, threatening, harassing, discriminatory, or unsafe behavior
Avoid intentionally damaging studio equipment or property
Wild Hare Pilates may refuse service, remove a participant from a class, suspend booking privileges, or terminate a membership for serious or repeated unsafe or inappropriate conduct, subject to applicable law and contractual rights.
Please keep personal belongings secure while visiting a Wild Hare Pilates studio.
To the fullest extent permitted by law, Wild Hare Pilates is not responsible for lost, stolen, forgotten, or damaged personal property except where responsibility cannot legally be excluded.
Unless otherwise stated, content appearing on WildHarePilates.com—including text, photographs, graphics, logos, videos, designs, trademarks, and other materials—is owned by or licensed to Wild Hare Pilates and is protected by applicable intellectual-property laws.
You may view website content for your personal, noncommercial use.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from our content without written permission.
“Wild Hare Pilates,” associated logos, and other branding may not be used in a manner that suggests sponsorship, affiliation, or endorsement without permission.
You agree not to:
Attempt to gain unauthorized access to the website, accounts, servers, or systems
Interfere with website operation or security
Use automated systems to scrape or extract website content without authorization
Introduce malware or malicious code
Impersonate another individual
Use the website for fraudulent or unlawful purposes
Violate the intellectual-property, privacy, or other rights of another person
WildHarePilates.com may contain links to Mindbody, social-media platforms, payment services, or other third-party websites.
We do not control third-party websites and are not responsible for their content, availability, terms, security, or privacy practices.
A link does not necessarily constitute an endorsement.
By providing contact information, you agree that Wild Hare Pilates may send communications reasonably necessary to administer your account, reservations, purchases, memberships, and services.
Marketing emails and promotional text messages will be sent in accordance with applicable consent and opt-out requirements.
You may unsubscribe from marketing emails using the link provided in the communication.
Where available, you may opt out of promotional text messages by replying STOP.
We make reasonable efforts to keep website information accurate and current, but errors may occur.
Class schedules, instructors, prices, promotions, availability, descriptions, and other information may change.
The website and its content are provided on an “as available” basis to the extent permitted by law.
Nothing in these Terms excludes warranties or protections that cannot legally be excluded.
To the fullest extent permitted by applicable law, Wild Hare Pilates will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of or inability to use the website.
Any separate rights or obligations relating to participation in physical fitness activities are governed by applicable law and any separately executed membership agreement, informed consent, or liability waiver.
Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot legally be waived.
Your use of the website is also subject to our Privacy Policy, which describes how Wild Hare Pilates collects, uses, and discloses personal information.
We may update these Terms periodically.
Changes will become effective when posted unless a later effective date is stated or applicable law requires additional notice.
Material changes affecting an existing membership will be handled in accordance with the applicable membership agreement and applicable law.
The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any legal proceeding relating solely to use of the Wild Hare Pilates website will be brought in an appropriate state or federal court located in California, except where applicable consumer law provides otherwise.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
These Terms and the Privacy Policy constitute the agreement between you and Wild Hare Pilates concerning your use of WildHarePilates.com.
Separate membership contracts, purchase agreements, studio policies, waivers, and informed-consent agreements may separately govern your purchase of or participation in Wild Hare Pilates services.
Questions regarding these Terms may be directed to:
Wild Hare Pilates
7900 Balboa Blvd.
Van Nuys, CA 91406
Phone: 818-350-3210
Email: info@wildharepilates.com
Website: WildHarePilates.coml